Customer

Harnessing GenAI for Your Company: Boost Your Messaging with Some Algorithmic Help

There are valid concerns about using generative artificial intelligence (Gen AI) in a business setting. It can “hallucinate” and present false, biased information as fact. It can complicate content ownership and copyright questions. If left unchecked by human monitors, its output can skew real-life outcomes that could sabotage growth and the company brand. But when […]

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Navigating the Storm: How Fintech Businesses Can Stand Out, Even When the Economy Doesn’t–with Customer Messaging

Fintech as a sector is under pressure and while there are many ways to survive these economic storms, customer messaging strategies may be the last survival tactic that comes to mind. But that can’t be farther from the truth. As a sector, Fintech’s reach is huge. The apps, software and technology that allow people and

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